F.A.Q.

What Payment Methods Are Accepted?

We accept all major credit cards and PayPal. 

How Long Will It Take To Get My Package?

Orders are shipped via USPS First Class within 1-2 business days. You’ll receive a tracking number when your order is shipped. Orders placed within the USA generally take about 3-5 days to get there. International orders can take 1-8 weeks depending on the country.

What is Your Refund Policy?

If you’re not happy with your item for any reason, you can return it within 30 days (in the same condition) for an exchange of equal or lesser value. Or, a full refund can be issued, minus the shipping costs. If you receive the wrong item, please let us know within 5 days of delivery and and we’ll instruct you how to send back the item and get a replacement free of charge.

Will [X Item] be Back in Stock?

All our items are produced in limited quantities and typically sell out at some point. However, if there is enough demand, we will restock it! 

Do You Ship Internationally?

Yes we do! 

What happens if my package doesn’t arrive?

This is rare, but it happens sometimes. Unfortunately, I cannot issue refunds for lost packages. You can file a missing mail request with the USPS and provide them with the tracking number. International orders can sometimes take 6-8 weeks to arrive. Check your local post office, customs office, or nearest neighbor!

How Do I Apply a Patch?

All our patches are iron-on with a heat seal backing. The patches are easy to apply to denim or cotton fabric using a hot iron pressed firmly against the patch/garment for several minutes. You can also use a hot glue gun or good old fashion needle and thread if you’re so inclined. If you’d like further instructions, our friends at Asilda Store have written a lovely guide to applying patches.