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Easy Returns & Exchanges

Last updated March 24, 2021

We gladly accept returns and exchanges within 30 days. Please contact us with your order number to receive instructions on how to submit your return.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds will be applied to the payment method you used during checkout. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned or exchanged:

  • Digital Downloads (eBooks, audiobooks, templates, graphics, etc)
  • Hardcover or Paperback Books

Please Note

  • For iron-on patches, the adhesive backing must be unaltered and intact.
  • For enamel pins, the rubber backing must be included.

Questions

If you have any questions concerning our return policy, please contact us.

Stellar Customer Support

Responds within 24 hours

Easy 30-Day Returns

And hassle-free exchanges

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On all orders above $50

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Starseed Supply Co.